Coverage Map

Towns Included-
Holstein, Funk, Roseland, Bladen Blue Hill,
Lawrence, Upland, Norman, Campbell.

Our pricing for residential telephone service is regulated by the Nebraska Public Service Commission. This is the minimum amount we are required to charge for this service. We have the option of charging a higher rate, to a certain degree, however Glenwood elects to charge the minimum amount.

There are several charges on your statement that will remain constant from month to month. Certain charges and taxes are collected by Glenwood on a monthly basis and paid directly to the appropriate agency. The telephone company is required to collect these fees and at no time has the authority to increase or decrease these fees without the agencies permission.

Local Service: This is the basic charge for unlimited local calling.

Universal Service Charge
The federal government established national programs to support universal telephone service. This fund assists with the costs of providing "affordable" services to low-income individuals and to residents in rural, high-cost areas. In addition, Congress has expanded the program to help schools, libraries and rural health care providers obtain advanced services, such as Internet access. All providers of telecommunications services contribute to the support of these programs. The amount on your bill depends on the services you order and the number of telephone lines you have. Generally, the surcharge is applied per line. This rate may be adjusted quarterly.

Emergency 911: Fee collected and sent to the County you live in to support access to emergency assistance such as Police, Fire, Ambulance, etc.

Dual Party Relay: Fee collected and sent to the State Government Office ISD to support hearing or visually impaired persons.

It’s still a better service.
Many Glenwood Telephone members have been asking themselves why they should keep local “land-line” phone service. Why not just switch exclusively to cell phones? Good question. And here are some good answers:

Quality - The poor quality of wireless communications is well known. The wireless industry acknowledges that quality will not improve in the foreseeable future. While we are prone to put up with problems, it’s not really what we need when we want to have a good, old-fashioned conversation. Nothing will compare with the excellent quality of the landline phone system in the United States.

Regulated - Landline use is regulated, meaning there are quality and service standards put in place by the Federal Communications Commission (FCC). Wireless is not regulated, and the FCC has no control over quality or pricing.

Member-Owned & Locally Operated - We live here too, we have to do it right! You also help support your local community when you use your Glenwood phone service. Dollars from the cost of your Glenwood Telephone service are invested back into your communities, through network upgrades, school programs, community development projects and community involvement. This is YOUR Company! Money spent here, stays here.

911 Service - This is seriously compromised when using wireless. All emergency calls should be made from a landline phone. Glenwood phone service gives you address recognition by 911 emergency personnel, cell phones do not.

But these are not the only reasons to keep your local Glenwood phone service. As a Glenwood member, you earn capital credits, which is our way of making sure you benefit from our success! Plus, you pay less and get more!

• FREE incoming calls - Affordable basic service - Dial-up or high-speed Internet.
• Discounted, bundled services
• Free telephone directory listing
• Fast, friendly, expert service
  
  

Wire Maintenance covers the cost of interior phone wiring and problems. It is like an insurance plan for your inside telephone wiring. If you have a phone problem that requires the repair of telephone wiring inside your home, the cost to repair this is $65.00 the first hour and $40.00 each additional hour, plus materials. With wire maintenance all you pay is the monthly fee and we will fix these problems for FREE.

Calling features are designed to make you life easier.

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Bundled Services
Long Distance