Repair

Is your computer in need of a tune-up or repair? Whether in-house, on-site, or remotely, we have a full-service computer repair center staffed with knowledgeable employees who can handle all computer repairs and upgrades. We offer some of the most competitive rates in the area.
*Depending on parts availability.

When you trust Glenwood to sell you your next computer or to repair your existing devices, you can be sure you’re getting a quality product, backed by exceptional customer service. We may not have the lowest rates around or the least expensive computers, but you can rest assured you’re getting a great value. We are your local experts that answer the phone right away and take care of you no matter what the circumstances are.

In-House Repair

  • Setup Microsoft Office Account
  • Install Office, Activate, Run Updates
  • Microsoft Works File Conversion ($99 additional fee)
    • Note: Installation does no include converting non office files
  • Install QuickBooks
  • Run QuickBooks Maintenance Updates
  • Import “1” Company File and convert to current software package
  • Additional Company Files ($49.00 per Company)

Cell phone email setup service

  • Heavily infected PC e.g. Ransomeware, Hijacked, FBI Bug
  • Remove multiple Viruses/Spyware/Malware
  • Reset Browsers
  • Disk Defrag, Temp File Cleanup, Registry Cleanup
  • Virus/Spyware/Malware Removal
  • Reset Browsers
  • Disk Defrag, Temp File Cleanup, Registry Cleanup
  • Import data into an installed program or location.
  • Transfer of files, email, my documents, address book and favorites.
  • Reload Operating System
  • Reinstall Drivers
  • Install Windows Updates
  • Each additional piece of software e.g. Antivirus ($29.00 each)
  • Import the data into an installed program or location
  • Transfer of files, email, my documents, address book and favorites
    • Microsoft Office and QuickBooks Software Installation is subject to separate billing.

Backup your computer data to another medium (internal or external hard drive, network-attached storage or another computer)

  • Reload Operating System
  • Reinstall Drivers
  • Install Windows Updates
  • Hardware upgrade
  • Laptop Screen
  • Memory
  • Case Fan
  • Processor
  • CD/DVD Drives
  • Graphics Cards
  • Video Cards
  • Adding Wireless Card
  • Replace Power Supply
  • Swap Motherboard (Additional $39 fee)
  • Laptop Teardown (Additional $69 fee)
  • Full computer diagnosis with no repair work done.

 

On-Site Repair

  • Import data into an installed program or location
  • Transfer of files, email, my documents, address book and favorites
  • Fee is for one computer
  • Setup Microsoft Office Account
  • Install Office, Activate, Run Updates
  • Microsoft Works File Conversion ( $99 additional fee)
    • Note: Installation does not include converting non office files
  • Install QuickBooks
  • Run QuickBooks Maintenance Updates
  • Import “1” Company File and convert to current software package
  • Additional Company Files ( $49 per computer)
  • Network up to 2 devices (options listed below)
  • File printer sharing
  • Media sharing
  • Printer connection
  • Router setup
  • Network security
  • Internet configuration and physical setup, including ISP setup
  • Does not include cost of the equipment
  • Wireless set-up only. Running networking cables will result in additional charges ($95 per hour plus materials)
  • Troubleshoot one computer
  • Test all software and hardware installed on the device for proper functionality
  • Provide you with an estimated cost for repair(s) or upgrade(s) needed to provide a complete solution
  • Repair service not included
  • Troubleshoot one computer
  • Repair any operating system issues (boot issues, blue screens, etc.)
  • Remove all viruses and spyware on the computer using approved tools
  • Apply operating system critical updates
  • Remove any unneeded startup items and unneeded programs
  • Test operating system for proper functionality
  • Conduct a physical cleaning of the computer
  • Provide you with an estimated cost for any hardware repair(s) or upgrade(s) needed to provide a complete solution
  • Less than 2 GB backup

Backup your computer data to another medium (internal or external hard drive, network-attached storage or another computer)

  • Physically set up one PC monitor, keyboard, mouse and speakers.
  • Organize wires and cables with your cable ties
  • QuickBooks and Microsoft Office Installations are subject to special pricing
  • Install one new software application or Antivirus ($29 per additional software)
  • Install one peripheral or external device ex: printers ($29 per additional software)
  • Configure new computer to access your existing Internet account and email
  • Test computer to make sure it is functioning properly

 

Remote Repair

Assist with or diagnose hardware issues

Assist with Software Installation or Troubleshooting